Refund policy
Refund Policy
At Sahless, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free refund policy to ensure your peace of mind.
30-Day Money-Back Guarantee
You have 30 days from the date of purchase to request a refund. To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Request a Refund
To initiate a refund, please contact our customer support team at support@sahless.com. Provide your order number and a brief explanation of why you are requesting a refund. We will process your request promptly and provide instructions for returning the item.
Refund Processing Time
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be reflected in your account, depending on your bank or payment provider.
Non-Refundable Items
Certain items are not eligible for refunds, including gift cards and downloadable software products.
Contact Us
If you have any questions about our refund policy, please feel free to contact us at support@sahless.com. Our friendly customer support team is here to assist you.